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 The Honourable Souls Forum Index » News » FFXI and FFXIV down for now
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PostPosted: Sun Mar 13, 2011 3:12 pm    Post subject: FFXI and FFXIV down for now  Reply with quote  

Wumyamya
Ulmia's Soulmate


Joined: 13 Feb 2006
Posts: 2328

Tweets went out earlier that they were shutting the servers down for at least a week due to the ongoing crisis in Japan.

Nobody will be billed for April services because of the shutdown.

Can't say I'm surprised.

Wumy
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PostPosted: Sun Mar 13, 2011 3:24 pm    Post subject:  Reply with quote  

Mayeh
Hand of Heaven


Joined: 27 Feb 2006
Posts: 4432
Location: Toronto, Canada

http://support.eu.square-enix.com/news.php?id=903&la=2&n=2&drt=1299971100&tag=bf58e62aab0b7b9f39912ba007de9fe4bb2e064f

Important Notices
2011/03/13 08:05 from FINAL FANTASY XIV
Temporary Suspension of the Services Due to an Earthquake
Due to the continuous earthquakes occurring in the eastern regions of Japan since Mar. 10, 2011, the power companies in Japan have encouraged everyone to cooperate by conserving as much energy as possible as it is feared there will not be enough power supply. Based on the current situation, we have decided to shut down the game servers temporarily, and therefore to suspend services of FINAL FANTASY XIV, FINAL FANTASY XI, and PlayOnline temporarily.

The services will be temporarily suspended for at least a week starting on Mar. 13, 2011 10:00 (GMT). We will provide an update regarding the reinstatement of the service as additional information becomes available. In connection with the temporary suspension of services, players will not be billed for any PlayOnline service throughout the April billing cycle. Additional information regarding this matter will also be posted as it becomes available.

We apologize for any inconvenience this may cause, and thank you for your understanding of this unusual situations.

[Date & Time]
A week starting from Mar. 13, 2011 10:00 (GMT)

[Affected Service]
- FINAL FANTASY XIV
- FINAL FANTASY XI
- PlayOnline

* The following services, normally accessible from the official PlayOnline homepage (http://www.playonline.com/), will be unavailable during this time.

- Friend List Plus
- FINAL FANTASY XI Linkshell Community Beta Version
- PlayOnline Friend List Application
- Community Site Link Registration: Owner Menu

* Additionally, the following types of support will also be temporarily unavailable:
- PlayOnline Password Recovery
- PlayOnline Account Cancellation
- All activities requiring the confirmation of personal information

* Please be advised that we will continue to operate the official websites, FINAL FANTASY XIV Lodestone, forums, and the SQUARE ENIX Support Center to be able provide our customers with updates on the current situation.
    
[Reference]
An excerpt from the Caution posted on
TOKYO ELECTRIC POWER COMPANY (TEPCO)ís home page:

A big earthquake occurred in the northern part of Japan at 5:46 (GMT) of March 10th 2011. Because TEPCO's facilities have been seriously damaged, power shortage may occur.
TEPCO appreciates customers' cooperation in reducing electricity usage by avoiding using unnecessary lighting and electrical equipment.
We are taking all measures to restore power, however, we expect extremely challenging situation in power supply for a while. We kindly ask our customers to cooperate with us in reducing usage of power.
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PostPosted: Sun Mar 13, 2011 3:59 pm    Post subject:  Reply with quote  

Dunador
Chuck Norris Wannabe


Joined: 07 Mar 2006
Posts: 3285
Location: Kentucky, USA

Oh wow....

I mean, I shouldn't be surprised, with everything that's happening over there. But wow, I guess I didnt expect that.
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PostPosted: Fri Mar 18, 2011 4:25 pm    Post subject:  Reply with quote  

Tenshi
Torama Taunter


Joined: 26 Apr 2006
Posts: 338
Location: Spruce Grove, Alberta, Canada

It's been extended until the 22 and they will post if they need to extend it longer
http://forum.square-enix.com/ffxi/threads/2691-Temporary-Suspension-of-the-Services-Follow-up
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PostPosted: Fri Mar 18, 2011 7:43 pm    Post subject:  Reply with quote  

Mayeh
Hand of Heaven


Joined: 27 Feb 2006
Posts: 4432
Location: Toronto, Canada

Tokyo Power has lost so much generating capacity that they are forecasting their production will be 25% below demand.
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